WhatsApp for Bitrix24 — Wazzup, set up by Webbee Group

✓ Certified Wazzup Partner · Bitrix24 Gold Partner

Where customers chat,
deals close.

Webbee Group connects WhatsApp, Telegram, Instagram and Viber to your Bitrix24 - set up the right way through Wazzup, the #1 messenger integration on the Bitrix24 marketplace.

Start free 3-day trial → See our packages

95% WhatsApp open rate

5min Setup, no developers

164 Countries served

Bitrix24 · Deal #4127

Quote: Annual licence renewal

SourceWhatsApp

OwnerAuto-assigned

Value$12,400

● Negotiation

Tāmaki Trade Co.

● online

Morning! Got the renewal quote yet?

Just sent - also synced to your CRM. 9:14 ✓✓

Perfect. We'll process today.

Lovely. Moved you to Negotiation. 9:15 ✓✓

👍

WhatsApp WhatsApp Business API Telegram Instagram Viber Bitrix24 Open Channels Templates Auto-replies Chatbots WhatsApp WhatsApp Business API Telegram Instagram Viber Bitrix24 Open Channels Templates Auto-replies Chatbots

The case for Wazzup

Most CRMs treat messaging as an afterthought.
Wazzup makes it the front door.

Your customers already live inside WhatsApp and Instagram. Wazzup brings every conversation, attachment, voice note and template directly into Bitrix24 - so your team works in one place and nothing slips through the cracks.

Reach where customers actually reply

WhatsApp messages are opened more than 95% of the time. If a salesperson writes, a real human reads. That's a step-change vs cold email.

Give your team back an hour a day

Wazzup automates the manual logging that eats up about 60+ minutes per rep per day, freeing up roughly 70% more time for actual selling.

Never lose a client to staff turnover

Every chat lives inside the contact and deal card in Bitrix24. When a manager leaves or takes leave, the relationship - and history - stays.

Deals, contacts, and chats - auto-linked

Inbound messages create or match contacts and deals automatically. The thread sits inside the CRM card, ready for any team member to continue.

Outbound that doesn't get you banned

WABA templates, smart pacing, and proper warm-up so your numbers stay healthy. We've connected channels in industries from logistics to luxury.

Mobile, desktop, Bitrix - one inbox

Reps reply from their phone, the desktop app, or directly from Bitrix24. Everything syncs. No "my colleague hasn't seen that message" moments.

Channels supported

One integration. Every messenger your customers use.

Connect any combination - multiple numbers per channel, routed into Bitrix24 Open Channels with the agent rules and queues you already use.

Personal numbers via Web API. Quick to start, perfect for SMB.

WhatsApp Business API

Official WABA. Verified profile, templates, broadcasts, no ban risk.

Personal & bot accounts. Group chats and rich media.

Instagram

DMs and comments. Captures leads from your story replies.

Viber

Where Eastern European and select APAC clients live.

Officially certified

Trained, vetted, and recognised by Wazzup.

Webbee Group is one of a small number of agencies certified directly by Wazzup. That means we've been trained on every channel type, every edge case, and every Bitrix24 quirk — and the team in Riga vouches for our work.

✓Direct partner discount on Wazzup subscriptions, passed to you

✓Priority access to Wazzup support - we escalate, you don't wait

✓WABA application & verification handled end-to-end

✓Open Channels routing rules built around your sales structure

Wazzup Certificate recognising Webbee Group as a Certified Partner - signed by Konstantin Kiryushichev, CEO Wazzup

Most installed messenger integration on the Bitrix24 marketplace

95%+

Open rate for WhatsApp messages - versus <25% for cold email

5min

Median time to your first synced message - no developer required

24/7

Wazzup support, with a 5-minute response time guarantee

How we run an engagement

Four steps. Two weeks.
Real conversations, syncing.

We've run this playbook across logistics, professional services, e-commerce, and travel. The order changes; the rigour doesn't.

— 01 — Discovery

We map your funnel

30-min workshop. Channels you use, who replies, your stages, your handoffs. We leave with a one-pager you'd actually frame.

— 02 — Connect

Numbers & WABA

We provision Wazzup, hook up WhatsApp / WABA / Telegram / Instagram, register Meta business and submit templates if needed.

— 03 — Configure

Bitrix24, your way

Open Channels routing, agent queues, triggers, deal automation, response templates, signatures, smart-process tie-ins.

— 04 — Embed

Train & hand over

Live training session, a short Loom library for your team, and 30 days of free post-launch support to iron out the wrinkles.

What Webbee actually does

The work behind a clean integration. None of it skipped.

Plenty of agencies will "install Wazzup" and disappear. We're a Bitrix24 Gold Partner - the integration is one piece of a system we own end-to-end.

⚡

Wazzup setup & WABA application

Channel provisioning, Meta Business Manager onboarding, phone-number verification, template approval, and stress-testing before you go live.

🔁

Bitrix24 Open Channels & routing

We design queues, agent rules, working hours, escalations, and signature handling so messages reach the right person - fast.

🤖

Automation, triggers & chatbots

Auto-replies, business process automation, lead-qualification flows, drip sequences, and CRM-driven outbound - all inside Bitrix24.

📊

Reporting & end-to-end analytics

Source attribution, channel performance, response times, and revenue-by-channel dashboards. You'll know which messenger pays back.

🧩

Custom integrations

Wazzup ↔ HubSpot, Apollo, n8n, ElevenLabs voice agents, e-commerce checkouts, telephony - we build the connectors others can't.

🛟

Ongoing support & training

Tier-1 / Tier-2 support, monthly health-checks, new-hire onboarding sessions, and a direct Slack channel into our delivery team.

Packages

Pick the lane. We'll handle the rest.

Three implementation packages, plus the Wazzup subscription. Pricing below covers the Webbee setup work - Wazzup's own subscription is billed separately, with our partner discount automatically applied.

— Quick-Start

Launchpad

For lean teams who need a clean, working WhatsApp + Bitrix24 connection - fast.

USD 1,200

one-time setup

✓1 WhatsApp channel + Wazzup account setup
✓Bitrix24 Open Channel & basic routing
✓5 message templates configured
✓1 live training session (60 min)
✓14 days post-launch support

Get started

Conversion

Multi-channel teams that want WhatsApp, Telegram and Instagram pulling in one direction.

USD 3,400

one-time setup

✓Up to 3 channels (WhatsApp, Telegram, Instagram)
✓Open Channels with agent queues & rules
✓15 templates + auto-replies + working hours
✓3 Bitrix24 automation triggers
✓Source-attribution reporting dashboard
✓2 training sessions + recorded library
✓30 days post-launch support

Book a scoping call

— Enterprise

Conversation OS

Verified WABA, complex routing, and deep CRM automation across the whole sales org.

USD From 6,800

scoped per project

✓WABA registration & Meta verification
✓Unlimited channels & multi-team routing
✓Custom chatbots & lead-qualification flows
✓Bitrix24 BP automation, smart-process objects
✓Custom integrations (Apollo, n8n, telephony)
✓Tailored training programme
✓90 days post-launch support + retainer option

Talk to us

About the Wazzup subscription. Wazzup is billed separately, per channel, per month. Pricing depends on the channel type (WhatsApp, WABA, Telegram, Instagram, Viber) and the volume tier. As a certified partner we apply our partner discount and a 3-day free trial - we'll quote your exact monthly figure during scoping.

Common questions

The things everyone asks first.

Will my WhatsApp number get banned?+

No - provided you do it the right way. We follow WhatsApp's own guidance on warm-up, message pacing, and template usage, and we recommend WABA (the official API) for any team sending real outbound volume. The personal WhatsApp Web channel is fine for inbound and reactive sales; we'll tell you honestly which is right for your use case.

Do we need to be on a specific Bitrix24 plan?+

Wazzup works with both Bitrix24 Cloud (Basic plan and above) and Bitrix24 On-Premise. Open Channels - the Bitrix24 feature that powers multi-agent routing - is included on Standard and Professional. If you're not sure where you sit, send us your portal URL and we'll tell you in five minutes.

How long does setup actually take?+

A simple Launchpad engagement is typically live within 3–5 business days from kickoff, including a training session. Conversion projects average 2 weeks. WABA-based engagements depend on Meta's review timelines - usually 2–4 days for verification, but we manage every step so you're not chasing Facebook support.

Can we keep using our existing phone number?+

In most cases, yes. For the standard WhatsApp channel, you can connect any active number that has WhatsApp installed - including business numbers. For WABA, you'll need a number that isn't already registered on WhatsApp Personal/Business app, or we'll help you migrate it. This is one of the first things we check during discovery.

What does Wazzup cost on top of your fee?+

Wazzup is billed per channel, per month, with discounts for annual prepayment. Indicative monthly figures sit in the low-to-mid double digits per WhatsApp/Telegram channel; WABA and Instagram are slightly higher. As a certified partner we automatically apply our partner discount and confirm your exact monthly rate during the scoping call. There's also a 3-day free trial built in.

We're not in AU/NZ - do you work internationally?+

Yes. Webbee Group works with Bitrix24 and Wazzup clients worldwide. We've delivered engagements across Oceania, Southeast Asia, the Caribbean, and Europe. Calls are scheduled around your timezone, and project documentation is delivered in English (with French and Russian available on request).

Ready when you are

Book a 30-minute scoping call.
Walk away knowing what to do.

Whether you're starting from zero or untangling a half-finished integration, the call is free and we'll point you in the right direction either way.

Book a free scoping call → Email us instead