FAQ

Bitrix24 is a suite of business management and collaboration tools. It includes features such as CRM, project management, task management, document management, and communication tools like instant messaging, video conferencing, and email marketing.
Users can access the platform through a web interface or mobile app, and it also offers integration with other popular tools such as Google Drive and Outlook. It also allows to create a company social network where employees can share information, news, and discuss tasks and projects.
It can be used for small and medium-sized businesses, as well as for larger organizations.

To get started with using Bitrix24, you can sign up for a free trial on their website. Once you have an account, you can explore the various features and tools that the platform offers, such as CRM, project management, and communication tools.
You can also customize your account to fit the specific needs of your business.
Additionally, Bitrix24 offers a wide range of resources, including tutorials, webinars, and a user manual, to help you learn how to use the platform effectively.

Bitrix24 is a comprehensive business management platform that offers a wide range of features, including:

CRM: A powerful CRM system that allows you to manage and track customer interactions, sales, and marketing activities.

Project Management: Tools for creating and managing projects, tasks, and team collaboration.

Communication and Messaging: Features for internal and external communication, such as instant messaging, video conferencing, and email marketing.

Social Intranet: A built-in intranet that allows for easy collaboration and document management.

Time Management: Tools for tracking employee time, attendance and leave, and building work schedules.

Marketing Automation: Automated marketing campaigns, email campaigns, and lead management.

E-Commerce: A built-in e-commerce platform with a shopping cart, payment gateway integration and other features.

Documents and File Management: Secure and intuitive file storage, as well as document management and version control.

HR management: Features for recruiting, onboarding, and performance evaluations, as well as employee database management.

Reports and Analytics: A variety of customizable reports and analytics, including sales pipeline and performance metrics.

These are just some of the many features that Bitrix24 offers, and you can also find more tools and functionality by installing any of the many available app from the Bitrix24 market place.

Yes, Bitrix24 can be used for remote teams and remote work. It offers a range of tools and features that are designed to facilitate communication and collaboration among remote team members, including:

1. Video conferencing: The platform has built-in video conferencing capabilities, which allow team members to hold virtual meetings and presentations.

2. Instant messaging and chat: The platform includes a built-in instant messaging and chat feature, which allows team members to communicate in real-time, regardless of their location.

3. Document management and collaboration: Bitrix24 provides a range of tools for storing, sharing, and editing documents, as well as version control, making it easy for remote team members to work on the same documents simultaneously.

4. Time tracking and attendance management: Bitrix24 offers time tracking and attendance management tools, which allow managers to monitor the working hours of remote team members and ensure they are meeting their deadlines.

5. Task Management: The platform has a task management system that allows team members to assign, track, and manage tasks remotely.

6. Social Intranet: Bitrix24's Social Intranet feature allows remote teams to create a virtual office, where they can share news, updates and collaborate on projects.

Overall, Bitrix24 is designed to make it easy for remote teams to work together effectively, regardless of their location.

Bitrix24 offers a comprehensive task and project management system that allows you to create and assign tasks, set deadlines, and track progress. Some of the key features for task and project management include:

1. Task Management: You can create tasks and subtasks, assign them to team members, set deadlines, and track progress. Tasks can be grouped into projects and the system provides Gantt chart visualization of the project.

2. Time tracking: You can track the time spent on each task and project, which allows you to better manage resources and ensure that deadlines are met.

3. Collaboration: Team members can communicate and collaborate on tasks and projects by commenting, sharing files and documents, and leaving feedback.

4. Reports and Analytics: Bitrix24 provides a variety of customizable reports and analytics, including task and project progress, which allows you to monitor and evaluate the performance of your team.

5. Workflow automation: You can set up automated workflows for tasks and projects, which can trigger actions such as sending notifications, updating task status, and assigning tasks to team members.

6. Kanban board: Bitrix24 also offers a Kanban board view for tasks and projects, allowing you to visualize task progress and quickly identify bottlenecks.

7. Mobile App: Bitrix24 also offers a mobile app for task and project management, which allows you to access and update tasks and projects on the go.

Overall, Bitrix24's task and project management system is designed to be flexible, customizable, and easy to use, making it an ideal solution for businesses of all sizes and industries.

Bitrix24 can integrate with a wide range of other software and tools, allowing you to streamline your workflow and improve efficiency. Some of the ways that Bitrix24 can integrate with other software and tools include:

1. API: Bitrix24 has an open API, which allows you to connect it with other software, such as CRM systems, accounting software, and e-commerce platforms.

2. Third-Party Integrations: Bitrix24 has a wide range of built-in integrations with popular third-party tools and services, such as Google Workspace, Microsoft Office, and Dropbox.

3. Zapier: You can use Zapier to connect Bitrix24 to over 2,000 other apps and automate workflows.

4. Marketplace: Bitrix24 has a marketplace where you can find and install additional apps and integrations created by Bitrix24 partners and developers, giving you the ability to add functionality and connect to other tools.

5. WebHooks: Bitrix24 also support webhooks which allow you to connect it with other systems and automate workflows, like getting a notification when a task is completed, etc.

Overall, Bitrix24's integration capabilities allow you to connect it with a wide range of other software and tools, making it a versatile and flexible platform that can adapt to the needs of your business.

Yes, you can customize and tailor Bitrix24 to your specific business needs. Bitrix24 offers a wide range of customization options, including:

1. Custom Fields: You can create custom fields and data structures to fit your business needs, such as adding custom fields to the CRM, invoicing, or any other module.

2. Custom forms: Bitrix24 has a built-in form builder that allows you to create custom forms to gather information from leads, customers, and employees.

3. Customizable Workflows: You can create custom workflows to automate your business processes, such as creating custom approval workflows for tasks or leads.

4. Customizable Reports: You can create custom reports and dashboards to get a better understanding of your data and metrics, such as creating a report that shows sales by region or department.

5. Customizable Templates: You can create custom templates for emails, invoices, and other documents, as well as for task and project management.

6. Customizable Interface: You can customize the interface of your Bitrix24 account, such as changing colors, logos, and the layout of the menu items.

7. Customizable Access rights: You can assign different access rights to different users and groups, and control who has access to specific tools and data.

8. Customizable Modules: You can request customization of the modules or develop new modules from scratch, such as HR, Asset Management, Account software Connector to fit your business needs

Overall, Bitrix24 allows for a high degree of customization, making it possible for you to tailor it to the specific needs of your business.